Good communication is vital during any real estate transaction. Poor communication can kill a deal fast. If you’re working with a new buyer, seller, or even a seasoned veteran, you need the right communication tips for real estate agents.
Listing agents and buyer’s agents have to work together. They have to be able to communicate over the phone, through email, and in person. Along with communicating with the other agent, you’ll need to communicate well with your client, too.
If you’re trying to improve your communication skills, you need the right tips. Let’s look at some of the top communication tips for real estate agents to get you started.
Top 6 Communication Tips for Real Estate Agents
1. Understand Body Language
When you understand body language, you can better communicate with other agents and with clients. You’ll be able to listen better and know what’s going on with the other parties a bit easier.
Of course, your body language will communicate quite a bit, too. If your arms are crossed, you might come across in a way you’re not intending. Learning the ins and outs of how body language works can help you become a better communicator.
2. Eye Contact is Key
Eye contact is vital when you want to be a better communicator. Of course, you can overdo this and come off creepy. It’s not a staring contest, but make eye contact when you’re speaking with clients and other agents.
3. Communicate How Your Client Prefers
If your client isn’t much of a phone person, you might spend more time exchanging text messages or emails. Sometimes, people prefer to communicate in person. You might want to use text or email to set appointments, but then wait to communicate the main message in person.
Figure out what your client prefers and use that mode of communication. As a real estate agent, you’ll need to be skilled in all forms of communication including text, email, phone, and in person.
4. Ask Questions
You need to gather information and one of the best ways to do that is through questions. Asking questions is a great way to communicate, too. It allows you to engage with someone and learn about them or what they are looking for. As you listen, you can gather quite a bit of information to help you as you move forward with a client or another agent.
5. Avoid Jargon or Abbreviations
Sometimes, jargon and abbreviations are fine with your own group of friends. However, in the business world, they can confuse clients or other agents. Some abbreviations can mean multiple things and jargon might not be understood by everybody.
It’s best to use full words and proper language when communicating in the real estate world. This will help you avoid confusion with clients and other agents.
6. Stay in Touch
There is nothing worse than an agent that takes forever to get back to a client. Whether it’s through email, text, or on the phone, always get back to your clients and other agents promptly. A great communicator knows how to respond quickly, even if it’s simply to set a time to speak to someone in the near future.
As a real estate agent, it’s important to become a master communicator. A large portion of your job is communicating with agents and clients. Working on your verbal and written communication skills can help you become a better communicator.
These communication tips for real estate agents, along with regular practice can make you a better agent. The top agents are great communicators. Learn how to listen better and communicate your message clearly and you’ll be well on your way to more success as an agent.